Transforming RCM processes for powerful outcomes
From streamlining the billing process to enhancing reporting to recovering more revenue, Aultman leverages Waystar’s software platform to maximize efficiency and gain more visibility across the revenue cycle.
“I love the reporting. I can build my own dashboards. I can build my own reports. I can find out anything with a snap of a finger,” shares Melissa Rigdon, Executive Director of Revenue Cycle at Aultman.
With Waystar’s solutions, the health system can identify missing charges and recoup more revenue to fuel their mission.
“They do a very good job of finding missing charges,” says Rigdon. “Waystar finds [missing charges] and presents it to my staff and tells them exactly where in the medical record they can find the documentation.”
With Waystar’s software and support, Aultman has seen impressive ROI from their solutions and sets them up for success from the start.
“We’re doing a major conversion of a hospital right now and they’ve been on the same system for 30 years. And now, we’re changing their whole world,” continues Rigdon. “Waystar is right there with us to make sure it’s seamless.”
Discover how Aultman utilizes Waystar’s software to optimize financial performance, enhance reporting, and bring in faster payments. Get the full story.