Maximizing RCM efficiency + results
Going through a large scale and complex implementation during the pandemic, Stanford Health Care had a seamless transition to Waystar.
“It was one of the fastest and cleanest implementations that I have ever been involved with,” shares Noel Juaire, Vice President of Patient Financial Services at Stanford Health Care.
Since then, Stanford Health Care continues to fine-tune their revenue cycle operations and optimize financial performance. One key success has been employing advanced automation to retrieve claim status — which reduces manual touches and allows staff to focus on higher-value initiatives.
“Now, what I can do is have my staff look at the harder accounts. So, their job is not getting easier — it’s getting more effective,” says Juaire.
Instead of churning through transactions, the RCM team is empowered with cutting-edge tools to streamline workflows, such as simplifying claim management to produce cleaner claims and fewer denials.
“[We ensure] that the claims we are sending out are as squeaky clean as possible so that when they actually go to the payer, we have the best chance of it getting paid without anyone having to touch it,” continues Juaire.
With better insights and visibility across the revenue cycle, Stanford Health Care enhances productivity and financial results.
Learn how you can simplify healthcare payments for your organization with Waystar.
