Harness the power of a smart healthcare revenue platform

Highly efficient and accurate technology in one place for your complete revenue cycle

Waystar’s award-winning platform empowers health organizations to simplify healthcare payments, all through a single, cloud-based experience. That way, providers can focus on what matters most — caring for their patients and communities.

The way forward
starts here.

Redefining healthcare revenue management

Revenue cycle efficiency is needed now more than ever

With so many challenges in the industry — skyrocketing costs, debilitating workforce shortages, and the ever-growing threats of economic uncertainty – efficiency has never been more essential.

Driving forces for efficiency

55%

increase in average labor cost to complete a manual revenue cycle transaction.¹

$18B

increase in cost-saving opportunities due to administrative waste elimination in 2021.²

73%

healthcare administrators rank staffing shortages as today’s biggest challenge. ³

Revenue cycle obstacles impact your business

Disconnected front- and back-end processes, poor charge capture, ever-changing payer rules, insufficient claim edits, increasing denials, and inaccurate eligibility.

Revenue leakage

Tedious manual attempts to collect and submit information to payers, lack of transparency across systems, inefficient workflows, and work queue routing pains.

Time to payment

Unproductive efforts to clear patients and manage claims, increasing volume of denials, inefficient appeal and reconciliation processes.

Cost-to-collect

The power of a single platform

Simplify your complete revenue cycle

Unifying all healthcare payments and revenue cycle workflows into one experience is the catalyst for performance, operational efficiency, and strategic growth.

Financial Clearance
Patient Financial
Care
Revenue Capture
Claim + Payer Payment Management
Denial Prevention + Recovery
Analytics + Reporting

The better way to boost performance

With integrated data that talks across the platform and with your source systems, you’ll always have the most accurate, up-to-date information and analytics for clear reports and reduction in analytic efforts.

The stronger way to enhance operations

Through staff and process scalability, you’ll find consistent workflows, cross-training, and staffing flexibility as well as improved performance and avoided errors to ensure your business operates like a well-oiled machine.

The smarter way to amplify strategy

With predictability comes repeatability and faster integration of new staff or facilities. Simpler vendor and IT management yields standardized support, reduced contractual complexity, and increased security.

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Waystar's impact by the numbers

50%

of US population's claims processed

$6B+

in patient payments processed

1M+

healthcare providers supported

1K+

hospital+health system clients

5K+

commercial and Medicaid/Medicare connections

Source: Waystar data, 2023

The way forward

The future of healthcare is here. We built it just for you.

With Waystar’s advanced technology, patients know what they owe before the point of care, have convenient ways to pay, and personalized payment plans tailored for their needs.

Providers receive payment promptly after delivering care, reduce manual workflows, and are relieved of managing or appealing denials.

See our solutions in action

Unlock the power of automation

Reduce time-consuming, manual work so staff can tackle more complex, skilled tasks

Eliminate human error for faster and fuller payments

Diminish the cost-to-collect by reducing redundant, high-volume and low value efforts

Deliver better financial care and payment experience with clear, accurate pricing

Artificial Intelligence + Robotic Process Automation

Purpose-built automation across the complete revenue cycle

Eligibility Verification

Return richer, more accurate benefit information and identify missing coverage to augment missing data.

Estimation of Patient Responsibility

Identify payer adjudication to retrieve real-time updates and deliver accurate estimates.

Prior Authorizations

Pinpoint upcoming services requiring authorization to initiate and follow-up on authorization requests.

Patient Payment Optimization

Provide tailored payment options and deliver personalized communications to drive self-service payments.

Revenue Capture

Determine accounts with a high probability of missing charges and DRG anomalies to maximize revenue opportunities.

Claim Status Checks

Optimize when to check claim status, retrieve updated information, and normalize each payer’s unique remark codes.

Denial Management

Identify those denials most likely to be successfully appealed. Submit appeals with a 100% automated, paperless workflow.

Payment Posting + Reconciliation

Automatically match claims to remits and post payer and patient payments. Identify missing payments and reconcile all.

Reaching new heights in healthcare

One platform across segments of care

Waystar supports payments of all types and sizes across the entire industry, from small physician practices to the largest health systems in the country — and everything in between.

Hospitals + health systems Physician + specialty practices Ambulatory surgery centers Billing services Laboratories Durable medical equipment Home health, hospice + skilled nursing FQHCs + many more

Commercial

Navigate payer payments with confidence

Unlock the full power of your core system with a claim engine that processes professional, institutional, and dental claims on a single platform — and deploys intelligent algorithms to status claims. Our platform crowdsources data to ensure best in industry rules and edits, and translates confusing payer messages into plain English. Elevate staff with exception-based workflows to achieve results.

Government

Discover the impacts of Medicare Enterprise

With more than 20 years of Medicare experience, our Medicare Enterprise program can automate workflows, achieve compliance, and help you get paid more quickly — and in full. Our innovative platform provides a direct connection to FISS and allows you to manage claims all in one place. With Waystar as your revenue cycle partner, you can slash Medicare AR days, increase claim correction efficiency, and reduce denials across the board.

Patient

Get happier patients + more payments

The payment process is too complex for patients and their financial needs. Waystar makes the patient financial journey simple and transparent. In a single, integrated platform, you can generate highly accurate estimates, provide flexible payment plans, and streamline the collection process at scale. By offering a superior patient financial experience, providers benefit from better engagement rates and faster, fuller payments.

See our solutions in action