Resources
Whether you’re looking for a specific case study or just exploring, you’ll find all the resources you need on this page.
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What keeps healthcare finance executives up at night?
And what are they planning to do about it?
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13 Things to know to optimize your patient-pay performance
Hospitals and health systems are challenged to effectively communicate with patients and collect, in a patientfriendly way, self-pay and balance…
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The impact of consumerism on healthcare
Consumer feedback shows progress on hospital business office interactions
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What do you have to lose (and gain)?
The True Cost of Lax Inventory Management with Outsourced Vendors: Cash, Cost, and Patient Trust
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Baptist Health
Identifying $250K in annual savings—takeaways from successfully streamlining a health system's end-to-end RCM.
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Vibra Healthcare
Vibra Healthcare doubled growth while reducing AR days. See how Waystar helped them get there.
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Cincinnati Children’s Hospital
This nonprofit cut costs by 50% for $400,000 in annual savings. Here's how.
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$12.9 Million Delivered from Revenue Cycle Revamp
$400+ million net patient revenue health system includes three hospitals and 13 regional clinics
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Atrium Health
Atrium Health (formerly Carolinas), based in Charlotte, N.C., is the largest vertically integrated healthcare system in North and South Carolina and the largest non-profit hospital management company in America.
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New Collections Workflows Raise Challenges for Physicians, Staff
Learn how to enhance your collections processes to keep up with ever-increasing patient costs—and keep your organization in the black. In…
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The Realities of Patient Payments
Patients need convenience and providers need secure, flexible solutions to educate patients on their changing financial responsibilities and to collect…
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Patient Collections –12 Strategies for Success
Discover 12 strategies you can implement to start seeing tangible changes to your bottom line.
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Seven Steps to Improving Revenue Cycle Management
Discover how to enhance your organization’s performance with smarter, more efficient processes, claims management and more.
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Patient Payment Collections: Business Critical for Today’s Healthcare Organizations
Take billing to the next level with tech and processes to secure payment and enhance revenue.
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Key Metrics in Healthcare Revenue Cycle Management
Four effective ways to measure patient billing, claims management and peak financial performance.
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Defeat Denials with Data
A great deal of the time, practices aren’t sure why all of their denials happened—therefore, they can’t be sure they…
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Simplify Your Journey to Revenue Cycle Success
Your guide to overcoming the seven greatest rev cycle challenges.
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7 Strategies to Drive Cash Flow (Part 2)
Redefine your approach to denial management and discover a better bottom line.
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7 Strategies to Drive Cash Flow (Part 1)
Redefine your approach to denial management and discover a better bottom line.
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Hospital & Health System AR Checkup: The Providers’ Guide to Healthy Accounts Receivable
A snapshot of hospital and health system AR KPIs and pain points.
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Ambulatory AR Checkup: The Providers’ Guide to Healthy Accounts Receivable
A careful look at ambulatory AR KPIs and three common pain points.